PRIVACY POLICY

Last Updated: June 2026

Thank you for visiting the website of MC Remodeling & Cleaning LLC ("Company", "we", "us", or "our"). We are committed to protecting your personal privacy. This Privacy Policy outlines the types of information we collect through our website, how we use it, and the strict measures we take to safeguard your data in compliance with applicable laws in the State of Texas and the United States.

1. Information We Collect

When you interact with our website, use our contact forms, or request an estimate, we may collect the following personal information that you voluntarily provide to us:

  • First and Last Name.

  • Email Address.

  • Phone Number.

Note: For security and privacy, we only collect initial contact details on our website. Detailed property addresses, photos, or project videos required to perform an on-site estimate in San Antonio or Bexar County are requested later through direct, secure communication (via email, text, or WhatsApp).

2. How We Use Your Information

We use the information collected from you strictly for business operations, including:

  • Responding to your inquiries and simple quote requests.

  • Providing customer support and fast automated text replies ("thank you for contacting us").

  • Scheduling on-site visits to properties in our service area.

3. SMS and WhatsApp Communication (Strict Privacy Protection)

By providing your phone number and selecting our "Text Us" or WhatsApp options, you consent to receive text messages and communications regarding your specific remodeling project or inquiry from MC Remodeling & Cleaning LLC.

  • No Sharing of Phone Data: We respect your privacy. Mobile information/phone numbers collected for SMS or WhatsApp consent will absolutely NOT be shared, sold, rented, or leased with third parties or affiliates for marketing or promotional purposes under any circumstances.

  • You may opt-out of text communications at any time by replying "STOP" or notifying us directly.

4. Third-Party Links and Social Media Integration (Facebook & Instagram)

Our website integrates social media features, such as client testimonials, reviews, and links to our official Facebook and Instagram profiles.

  • Please be aware that these third-party social media platforms may collect data (such as your IP address or cookies) when you interact with their plugins on our site.

  • This Privacy Policy applies solely to MC Remodeling & Cleaning LLC. We do not control and are not responsible for the privacy practices, tracking methods (including pixels), or data handling policies of Meta (Facebook/Instagram) or any other third-party platforms. We encourage you to review their respective privacy policies.

5. Data Storage, Protection, and Sharing

  • Internal Access Only: Information submitted through our website forms is processed securely by our hosting provider (Hostinger) and sent directly to our official business email. Access to this email and database is strictly restricted to the owners and authorized personnel of MC Remodeling & Cleaning LLC.

  • No Data Selling: We do not sell, trade, or rent your personal identification information to marketing agencies, external contractors, or outside databases. We only share information with trusted third parties who assist us in operating our website and conducting our business (e.g., Hostinger), as long as those parties agree to keep this information strictly confidential.

6. Children's Privacy

Our services are exclusively tailored for homeowners, real estate investors, and commercial businesses (individuals aged 18 and older). Our website is not structured to attract, nor do we knowingly collect or maintain personal information from children under the age of 13.

7. Contact Us

If you have any questions regarding this Privacy Policy, please contact us directly through the information provided on our website's Contact Us page.